Assess
Digital optimization readiness and AI excellence, so you know where the gaps are before you build.
CX Consulting Services
Software Alone
Doesn't Ship Itself.
We assess, build and operate the platform with you, so a lean team gets enterprise results. This is CX consulting services that stays past go-live, not a handoff.
Assess. Build. Operate.
Build
Product development, systems integration, and CRM, so the platform fits into how you already work.
Operate
Loyalty program design and campaign operations, so a lean team gets enterprise results.
Why Services Matter
A platform without a team behind it is still homework for the retailer. Knoativ comes as software and a partner, not software alone, the same retail CX implementation and managed services model used across every product.
Proof, at Grocery Scale
"A leading grocery retailer runs its loyalty program through Knoativ's Operate service, the deepest engagement in Knoativ Services today, turning a managed program into measurable results, not just a live system."
Ready to talk about how this works for your team?
Frequently Asked Questions
Either. Assess and Build are available on their own; Operate is there if you want it, not required.
Program design, day-to-day operations, campaign execution and reporting, run by Knoativ, not handed back to you as a manual.