UNIFIED COMMERCE PLATFORM
LyraCX Commerce is the unified commerce platform that brings web, app and store onto one system, lifting customer experience at scale. One inventory, one profile, one set of promotions, everywhere at once.
Web, app and store run on separate systems, so the journey never feels the same twice.
A customer adds items on the website, opens the app, and the cart is empty, because the systems don't talk to each other.
The website says in stock, but the warehouse already shipped the last units elsewhere, and the order gets canceled after the fact.
A promotion goes live on the website while the app still shows full price, because someone forgot to update it.
In stock online means in stock in store, because there's only one pool of inventory, not three separate ones quietly disagreeing with each other.
The cart follows the customer from website to app to checkout, instead of resetting every time they switch, which is what a real unified commerce solution actually means, not just a shared login.
A Ramadan offer live on the website is live on the app and in-store too, the moment it launches, not whenever someone remembers to update the second system.
When a cart is abandoned, the system nudges the customer back within the hour, instead of losing the sale silently. This is what separates an omnichannel retail platform that actually acts from one that just reports.
LyraCX Commerce isn't software you implement once and maintain alone.
Knoativ sets the strategy, then builds the storefront, catalog and checkout to match how the business actually sells.
Once live, Knoativ tunes promotions, inventory and checkout against real performance data, so conversion keeps improving, not drifting.
Real-time product availability, categorized item grouping, and auto-ranking for popular SKUs.
A dynamic cart that adjusts to real-time inventory, with substitution flows and reorder suggestions built in.
Mobile-first checkout, QR-based payment confirmation, and promos, loyalty and coupons synced automatically.
A picker app with barcode scanning, real-time delivery status, and a dispatch dashboard tracking throughput.
A branded web, iOS and Android experience for order tracking, reordering, and loyalty, under the brand's own name.
In-app chat and help center, order modification, and multi-lingual support, without a separate helpdesk tool.
API-first architecture connecting ERP, WMS and CRM systems, including legacy and custom stacks.
Data-driven insight into fulfillment speed and scale, not just a log of completed orders.
AI recovers a cart
before it’s lost.
AI ranks products and powers reorder suggestions.
It knows what’s likely to convert, in real time.
LyraCX Commerce connects into the ERP, WMS and CRM systems already running the business, with an API-first unified commerce platform architecture that works with legacy or custom stacks, not just modern ones.
Deployment integrates fulfillment, loyalty and analytics systems into one composable layer, with centralized monitoring for sync status, uptime and API calls.
Fulfillment
Loyalty
AnalyticsCentralized monitoring
Sync status • 99.99% uptime • API calls
Every customer record is maintained to GDPR standards, and the platform carries the same enterprise security posture as the rest of the Knoativ suite.
18%Higher conversion rate
15%More repeat orders
The profile LyraCX Commerce builds at checkout isn't isolated from the rest of the customer's history. It's part of one customer experience, not a disconnected commerce engine.
At checkout, Valus Loyalty's identity is already there, so loyalty status and rewards apply automatically, instead of asking the customer to look up their own account.
After the order, WiseRep AI sees the same order LyraCX Commerce processed, so a customer calling about delivery never has to repeat what they already told the website.
One customer, recognized everywhere, across every product.
No. LyraCX integrates with your existing stack and migrates in phases, so a live revenue channel is never put at risk in one jump.
No. LyraCX integrates with what you already run, rather than requiring a rip-and-replace.
Implementation is phased, so core commerce functions can go live before the full migration completes.
